Sunday, February 13, 2011

Outsourcing US Jobs

Outsourcing US Jobs: "
Ford credit closing local office

In India or some other country a big sigh of relief was felt when the Ford Motor Credit company announced the closing of their Henderson, Nevada office. That’s the real headline!
This community is again smacked in the face as two-hundred more of our family, friends and neighbors will now take their place in the unemployment line. The response of the Nevada Development Authority is that the layoffs could benefit other companies in Las Vegas.
What? Are you kidding me? Tell that to the five-hundred that have already lost their jobs in Henderson at Ford Motor Credit since 2009. How many of them are still on the unemployment line or worse have now used up all their benefits before they could regain employment?
December 2010 New Dehli (Dow Jones) The pace in car sales growth has picked up this financial year in India, helped mainly by rising incomes for the country's estimated 300 million middle class.
You’d think the blaring problem that call centers that service America continue to be outsourced to other countries might have been something the Nevada Development Authority might have been inclined to mention. But no, in Nevada this is now the administration of Governor Sunny where you always look at the bright side and ignore the dark side of what ails us hoping it will go away.
Bottom line Ford will probably end up outsourcing their call center in another country as a lot of American corporations are doing these days to protect the profit line of their stockholders and CEO’s. Meanwhile, American workers are losing their jobs.
So, don’t be surprised, when the next time you call Ford with a customer concern or billing complaint, that you’ll now be talking to someone that doesn’t understand what your saying due to their lack of knowledge of the language you speak, English. How about corporations that do business in the US being required to have their call centers positioned by English speaking Americans instead of allowing them to outsource our legitimate claim to that work. That, Nevada Development Authority, is something that Americans could get behind, you know, a positive solution that fixes a problem, not a sunny suggestion.
But don’t worry, like the Sunny state government of Nevada, I can also look at the bright side of things. I know that if I call to pay a bill that an American will answer because that part of their call center is important to corporate America! Funny how that works isn’t it, take notice!
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